--- title: "HEARD vs. Birdeye: Full Comparison for Local Businesses | HEARD Digital Marketing" description: "Compare HEARD's done-for-you marketing against Birdeye's reputation management software. Features, pricing, and which is better for local service businesses." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "MarketingAgency", "@id": "https://heardmarketing.io/#organization", "name": "HEARD Digital Marketing", "alternateName": [ "HEARD Marketing", "HEARD" ], "url": "https://heardmarketing.io", "logo": { "@type": "ImageObject", "url": "https://heardmarketing.io/og-image.jpg", "width": 1200, "height": 630 }, "image": "https://heardmarketing.io/og-image.jpg", "description": "Denver-based digital marketing agency helping local service businesses get found online through SEO, build trust through review management, and get booked through lead automation.", "slogan": "Get Found. Get Trusted. Get Booked.", "telephone": "+1-303-344-8100", "email": "hello@heardmarketing.io", "foundingDate": "2020", "foundingLocation": { "@type": "Place", "name": "Denver, Colorado" }, "address": { "@type": "PostalAddress", "streetAddress": "1550 Wewatta Street", "addressLocality": "Denver", "addressRegion": "CO", "postalCode": "80202", "addressCountry": "US" }, "geo": { "@type": "GeoCoordinates", "latitude": "39.7392", "longitude": "-104.9903" }, "areaServed": [ { "@type": "City", "name": "Denver", "containedInPlace": { "@type": "State", "name": "Colorado" } }, { "@type": "City", "name": "Colorado Springs", "containedInPlace": { "@type": "State", "name": "Colorado" } }, { "@type": "City", "name": "Boulder", "containedInPlace": { "@type": "State", "name": "Colorado" } }, { "@type": "Country", "name": "United States" }, { "@type": "Country", "name": "Canada" } ], "sameAs": [ "https://www.facebook.com/spaheard", "https://www.linkedin.com/company/heardmarketing", "https://www.instagram.com/heardmarketing" ], "knowsAbout": [ "Local SEO", "Google Business Profile Optimization", "Review Management", "Lead Generation", "Marketing Automation", "Missed Call Text Back", "Speed to Lead", "Social Media Marketing", "Paid Advertising", "HVAC Marketing", "Dental Marketing", "Med Spa Marketing", "Healthcare Marketing", "Legal Marketing", "Auto Repair Marketing", "Restaurant Marketing", "Property Management Marketing", "Veterinary Marketing", "Real Estate Agent Marketing", "Fitness Center Marketing" ], "hasOfferCatalog": { "@type": "OfferCatalog", "@id": "https://heardmarketing.io/#services", "name": "Digital Marketing Services", "itemListElement": [ { "@type": "OfferCatalog", "name": "Core Services", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/services/local-seo", "name": "Local SEO" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/services/review-management", "name": "Review Management" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/services/lead-generation", "name": "Lead Generation" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/services/social-media-marketing", "name": "Social Media Marketing" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/services/paid-advertising", "name": "Paid Advertising" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/services/seo-services", "name": "SEO Services" } } ] }, { "@type": "OfferCatalog", "name": "Booked & Reviewed™ Industry Solutions", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/hvac-marketing", "name": "Booked & Reviewed™ for HVAC" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/dental-marketing", "name": "Booked & Reviewed™ for Dental" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/med-spa-marketing", "name": "Booked & Reviewed™ for Med Spas" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/healthcare-marketing", "name": "Booked & Reviewed™ for Healthcare" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/legal-marketing", "name": "Booked & Reviewed™ for Legal" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/automotive-marketing", "name": "Booked & Reviewed™ for Auto Repair" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/fitness-marketing", "name": "Booked & Reviewed™ for Fitness" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/restaurant-marketing", "name": "Booked & Reviewed™ for Restaurants" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/property-management-marketing", "name": "Booked & Reviewed™ for Property Management" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/real-estate-marketing", "name": "Booked & Reviewed™ for Real Estate" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "@id": "https://heardmarketing.io/veterinary-marketing", "name": "Booked & Reviewed™ for Veterinary" } } ] } ] } }, { "@context": "https://schema.org", "@type": "Service", "@id": "https://heardmarketing.io/booked-reviewed#service", "name": "Booked & Reviewed™", "serviceType": "Marketing Automation Service", "description": "Done-for-you lead conversion automation system featuring 24/7 missed call text-back, online self-booking, automated review generation, quote follow-up sequences, and monthly strategy calls.", "brand": { "@type": "Brand", "@id": "https://heardmarketing.io/#organization", "name": "HEARD Digital Marketing" }, "provider": { "@id": "https://heardmarketing.io/#organization" }, "category": "Marketing Automation Software", "offers": { "@type": "AggregateOffer", "priceCurrency": "USD", "lowPrice": "1750", "highPrice": "3500", "offerCount": "12", "availability": "https://schema.org/InStock" }, "isRelatedTo": [ { "@id": "https://heardmarketing.io/hvac-marketing" }, { "@id": "https://heardmarketing.io/dental-marketing" }, { "@id": "https://heardmarketing.io/med-spa-marketing" }, { "@id": "https://heardmarketing.io/healthcare-marketing" }, { "@id": "https://heardmarketing.io/legal-marketing" }, { "@id": "https://heardmarketing.io/automotive-marketing" }, { "@id": "https://heardmarketing.io/fitness-marketing" }, { "@id": "https://heardmarketing.io/restaurant-marketing" }, { "@id": "https://heardmarketing.io/property-management-marketing" }, { "@id": "https://heardmarketing.io/real-estate-marketing" }, { "@id": "https://heardmarketing.io/veterinary-marketing" } ] }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://heardmarketing.io/#website", "name": "HEARD Digital Marketing", "url": "https://heardmarketing.io", "publisher": { "@id": "https://heardmarketing.io/#organization" }, "potentialAction": { "@type": "SearchAction", "target": { "@type": "EntryPoint", "urlTemplate": "https://heardmarketing.io/blog?search={search_term_string}" }, "query-input": "required name=search_term_string" }, "inLanguage": "en-US" }, { "@context": "https://schema.org", "@type": "ItemList", "@id": "https://heardmarketing.io/#industry-solutions", "name": "Booked & Reviewed™ Industry Solutions", "description": "Specialized lead conversion automation solutions for different industries", "numberOfItems": 12, "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "HVAC Contractors", "url": "https://heardmarketing.io/hvac-marketing" }, { "@type": "ListItem", "position": 2, "name": "Dental Practices", "url": "https://heardmarketing.io/dental-marketing" }, { "@type": "ListItem", "position": 3, "name": "Med Spas", "url": "https://heardmarketing.io/med-spa-marketing" }, { "@type": "ListItem", "position": 4, "name": "Healthcare", "url": "https://heardmarketing.io/healthcare-marketing" }, { "@type": "ListItem", "position": 5, "name": "Law Firms", "url": "https://heardmarketing.io/legal-marketing" }, { "@type": "ListItem", "position": 6, "name": "Auto Repair", "url": "https://heardmarketing.io/automotive-marketing" }, { "@type": "ListItem", "position": 7, "name": "Gyms & Fitness", "url": "https://heardmarketing.io/fitness-marketing" }, { "@type": "ListItem", "position": 8, "name": "Restaurants", "url": "https://heardmarketing.io/restaurant-marketing" }, { "@type": "ListItem", "position": 9, "name": "Property Management", "url": "https://heardmarketing.io/property-management-marketing" }, { "@type": "ListItem", "position": 10, "name": "Real Estate Agents", "url": "https://heardmarketing.io/real-estate-marketing" }, { "@type": "ListItem", "position": 11, "name": "Veterinary Clinics", "url": "https://heardmarketing.io/veterinary-marketing" }, { "@type": "ListItem", "position": 12, "name": "General", "url": "https://heardmarketing.io/booked-reviewed" } ] }, { "@context": "https://schema.org", "@type": "ItemList", "@id": "https://heardmarketing.io/#services-list", "name": "HEARD Marketing Services", "description": "Digital marketing services for local service businesses", "numberOfItems": 7, "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Local SEO", "url": "https://heardmarketing.io/services/local-seo" }, { "@type": "ListItem", "position": 2, "name": "Review Management", "url": "https://heardmarketing.io/services/review-management" }, { "@type": "ListItem", "position": 3, "name": "Lead Generation", "url": "https://heardmarketing.io/services/lead-generation" }, { "@type": "ListItem", "position": 4, "name": "Social Media Marketing", "url": "https://heardmarketing.io/services/social-media-marketing" }, { "@type": "ListItem", "position": 5, "name": "Paid Advertising", "url": "https://heardmarketing.io/services/paid-advertising" }, { "@type": "ListItem", "position": 6, "name": "SEO Services", "url": "https://heardmarketing.io/services/seo-services" }, { "@type": "ListItem", "position": 7, "name": "Analytics & Reporting", "url": "https://heardmarketing.io/services/analytics-reporting" } ] }, { "@context": "https://schema.org", "@type": "ItemList", "@id": "https://heardmarketing.io/#locations", "name": "HEARD Marketing Service Areas", "description": "Colorado locations served by HEARD Digital Marketing", "numberOfItems": 3, "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Denver", "url": "https://heardmarketing.io/locations/denver" }, { "@type": "ListItem", "position": 2, "name": "Colorado Springs", "url": "https://heardmarketing.io/locations/colorado-springs" }, { "@type": "ListItem", "position": 3, "name": "Boulder", "url": "https://heardmarketing.io/locations/boulder" } ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Is HEARD a replacement for Birdeye?", "acceptedAnswer": { "@type": "Answer", "text": "It depends on what you use Birdeye for. If you primarily use Birdeye for review generation and reputation monitoring, HEARD covers both and adds full marketing execution (ads, SEO, strategy). If you rely on Birdeye's 200+ listing sync or survey features, those are stronger in Birdeye. Many businesses switch because they realize they were paying for software but still needed someone to actually do the marketing." } }, { "@type": "Question", "name": "How does HEARD handle listing management compared to Birdeye?", "acceptedAnswer": { "@type": "Answer", "text": "Birdeye syncs your business info across 200+ directories automatically. HEARD focuses on the directories that actually matter for local SEO: Google Business Profile, Yelp, Facebook, Apple Maps, Bing, and industry-specific directories. We optimize these manually rather than syncing data to hundreds of sites that send minimal traffic." } }, { "@type": "Question", "name": "Does HEARD have reporting like Birdeye?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, but different. Birdeye gives you a dashboard showing review metrics, sentiment scores, and listing accuracy across directories. HEARD provides monthly reports covering Google Ads performance, SEO rankings, GBP metrics, review growth, and lead pipeline. Our reporting focuses on business outcomes (leads, appointments, revenue) rather than software metrics." } }, { "@type": "Question", "name": "Can I use both HEARD and Birdeye together?", "acceptedAnswer": { "@type": "Answer", "text": "You can, but most clients find it unnecessary. HEARD covers review generation, lead follow-up, and marketing execution. If you have a specific need for Birdeye's survey tools or 200+ listing sync, those can run alongside HEARD without conflict. We just coordinate to avoid sending duplicate review requests." } }, { "@type": "Question", "name": "How does pricing compare?", "acceptedAnswer": { "@type": "Answer", "text": "Birdeye plans typically range from $299 to $499 per month for the software. You still need to manage it yourself or hire someone to run your marketing separately. HEARD's pricing includes the automation, the strategy, and the execution. Most single-location businesses find HEARD costs less total than Birdeye plus a marketing agency or in-house hire." } } ] }, { "@context": "https://schema.org", "@type": "WebPage", "name": "HEARD vs Birdeye Comparison", "description": "Comparison of HEARD Digital Marketing and Birdeye for local service businesses.", "url": "https://heardmarketing.io/heard-vs-birdeye", "speakable": { "@type": "SpeakableSpecification", "cssSelector": [ "h1", "h2", ".faq-answer" ] }, "publisher": { "@type": "Organization", "name": "HEARD Digital Marketing", "url": "https://heardmarketing.io" } }, { "@context": "https://schema.org", "@type": "SiteNavigationElement", "name": "Main Navigation", "hasPart": [ { "@type": "SiteNavigationElement", "position": 1, "name": "Home", "url": "https://heardmarketing.io/" }, { "@type": "SiteNavigationElement", "position": 2, "name": "Services", "url": "https://heardmarketing.io/services/local-seo" }, { "@type": "SiteNavigationElement", "position": 3, "name": "Industries", "url": "https://heardmarketing.io/industries" }, { "@type": "SiteNavigationElement", "position": 4, "name": "Service Areas", "url": "https://heardmarketing.io/service-areas" }, { "@type": "SiteNavigationElement", "position": 5, "name": "Resources", "url": "https://heardmarketing.io/resources" }, { "@type": "SiteNavigationElement", "position": 6, "name": "Blog", "url": "https://heardmarketing.io/blog" }, { "@type": "SiteNavigationElement", "position": 7, "name": "About", "url": "https://heardmarketing.io/about" }, { "@type": "SiteNavigationElement", "position": 8, "name": "Contact", "url": "https://heardmarketing.io/contact" }, { "@type": "SiteNavigationElement", "position": 9, "name": "Consultation", "url": "https://heardmarketing.io/consultation" } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://heardmarketing.io/" }, { "@type": "ListItem", "position": 2, "name": "Home", "item": "https://heardmarketing.io/" }, { "@type": "ListItem", "position": 3, "name": "HEARD vs. Birdeye", "item": "https://heardmarketing.io/heard-vs-birdeye" } ] } ] --- [](https://www.facebook.com/spaheard)[](https://instagram.com/feedbackheard)[](https://www.linkedin.com/in/heardmarketing/) [About](/about)[Contact](/contact) [![HEARD Digital Marketing, Denver Local SEO and Lead Generation Agency](/assets/heard-logo-Be3bnbS-.png)](/) Services [ SEO & Local SEO Show up in Google search & Maps ](/services/local-seo)[ Reviews & GBP Build trust & manage reputation ](/services/review-management)[ Lead Generation Convert visitors into clients ](/services/lead-generation)[ Paid Advertising Google Ads & Meta campaigns ](/services/paid-advertising)[ Website Development Convert-ready local websites ](/services/website-development)[ Analytics & Reporting Data-driven decisions ](/services/analytics-reporting)[ View All Services → ](/services) Industries [ Dental ](/dental-marketing)[ HVAC ](/hvac-marketing)[ Med Spa ](/med-spa-marketing)[ Plumbing ](/plumbing-marketing)[ Legal ](/legal-marketing)[ Automotive ](/automotive-marketing)[ Beauty & Wellness ](/industries/beauty-wellness)[ View All Industries → ](/industries) [GEO / AI Search](/geo-ai-search)[Results](/results)[Our Guarantee](/why-we-guarantee) Resources [ Growth Hub Free guides & playbooks ](/resources)[ Blog Marketing articles & strategies ](/blog)[ Newsletter Weekly marketing tips ](/newsletter)[ Portfolio See our client work ](/portfolio)[ Missed-Call Text-Back Never lose a lead to voicemail ](/missed-call-text-back) [Book a Call](/consultation)[](tel:+13033448100) 1. [](/) 2. [Home](/) 3. HEARD vs. Birdeye Honest Comparison # HEARD vs. Birdeye Birdeye tracks your reputation. HEARD builds it. Here is a side-by-side look at both. ## The Core Difference Birdeye is a reputation management platform. You get dashboards, review request tools, listing sync, and survey features. You (or your team) operate the software and handle marketing separately. HEARD is a full-service marketing agency with automation built in. We do not just monitor your reputation. We build it through ads, SEO, content, and review generation, all managed for you. ## Feature Comparison Feature HEARD Birdeye Type Done-for-you agency DIY software platform Review generation Automated + managed Automated (self-serve) Review monitoring Managed, with response handling Dashboard and alerts Listing management Core directories included 200+ directories synced Surveys and feedback Not a core feature Built-in survey tools Google Ads management Full management included No SEO and local search Full execution included Insights and audits (no execution) Google Business Profile Weekly optimization Monitoring and posting Missed-call text-back Included Included in some plans Marketing strategy Ongoing, included No Content and creative Done for you Templates (self-serve) Multi-location support Yes (per location) Yes, built for scale Best for Owners who want results without extra work Teams managing reputation at scale ## Where Each One Wins ### Where Birdeye Is Stronger #### 200+ Listing Sync Automatic distribution of your business info across hundreds of directories. HEARD focuses on the top directories manually. #### Customer Surveys Built-in NPS and feedback surveys. HEARD does not include survey tools. #### Enterprise Multi-Location Built for businesses managing 50+ locations with centralized reporting and permissions. ### Where HEARD Is Stronger #### Google Ads Management Full campaign buildout, optimization, and reporting. Birdeye does not run ads. #### SEO Execution On-page SEO, technical audits, content strategy, local search optimization. Done for you, not just audited. #### Marketing Strategy Ongoing consultation, competitive analysis, and growth planning included. Birdeye is software without strategy. #### Done-for-You Everything You get results delivered. No dashboards to learn, no campaigns to build, no tools to operate. ## Who Should Pick What ### Pick Birdeye if you... - Have a marketing team that handles ads, SEO, and content in-house - Need to sync listings across 200+ directories at scale - Want customer survey and NPS tracking tools - Manage 50+ locations and need enterprise-level reporting ### Pick HEARD if you... - Want more leads and appointments without operating marketing software - Need someone to run your Google Ads, SEO, and GBP - Prefer a single partner over juggling multiple tools and vendors - Care more about business results than software features ## Frequently Asked Questions ### Is HEARD a replacement for Birdeye? ### How does HEARD handle listing management compared to Birdeye? ### Does HEARD have reporting like Birdeye? ### Can I use both HEARD and Birdeye together? ### How does pricing compare? ## Get a Free Marketing Report See where your business stands today across Google visibility, reviews, and local search. Takes two minutes. [Get Your Free Report](/marketing-report)[Book a Strategy Call](/consultation) ### Ready to Get Found, Trusted & Booked? Book a free strategy call and discover how we can grow your business. [Book Free Strategy Call](/consultation) ![HEARD Digital Marketing, Denver Local SEO Agency](/assets/heard-logo-Be3bnbS-.png) HEARD Digital Marketing 201 Milwaukee St., #200 Denver, CO 80206 [(303) 344-8100](tel:+13033448100) [hello@heardmarketing.io](mailto:hello@heardmarketing.io) [](https://www.facebook.com/spaheard)[](https://instagram.com/feedbackheard)[](https://www.linkedin.com/in/heardmarketing/)[](https://maps.app.goo.gl/7xPq9PzZQZ8rKJ6x6) ### Services - [Local SEO](/services/local-seo) - [SEO Services](/services/seo-services) - [Google Business Profile](/services/google-business-profile) - [Review Management](/services/review-management) - [Lead Generation](/services/lead-generation) - [Paid Advertising](/services/paid-advertising) - [Website Development](/services/website-development) - [Social Media](/services/social-media-marketing) - [Fractional CMO](/services/fractional-cmo) ### Industries - [Dental](/dental-marketing) - [HVAC](/hvac-marketing) - [Med Spa](/med-spa-marketing) - [Plumbing](/plumbing-marketing) - [Home Services](/industries/home-services) - [Legal](/legal-marketing) - [Automotive](/industries/automotive) - [Beauty & Wellness](/industries/beauty-wellness) - [Healthcare](/industries/healthcare) - [Real Estate](/industries/real-estate) - [View All](/industries) ### Company - [About Us](/about) - [Blog](/blog) - [Resources](/resources) - [Portfolio](/portfolio) - [FAQ](/faq) - [Contact](/contact) - [Booked & Reviewed™](/booked-reviewed-system) - [Our Guarantee](/why-we-guarantee) - [Missed-Call Text-Back](/missed-call-text-back) ### Compare - [HEARD vs. Podium](/heard-vs-podium) - [HEARD vs. Birdeye](/heard-vs-birdeye) - [HEARD vs. BrightLocal vs. Yext](/heard-vs-brightlocal-vs-yext) ### Service Areas - [Denver](/locations/denver) - [Aurora](/locations/aurora) - [Boulder](/locations/boulder) - [Colorado Springs](/locations/colorado-springs) - [Fort Collins](/locations/fort-collins) - [Lakewood](/locations/lakewood) - [Highlands Ranch](/locations/highlands-ranch) - [Westminster](/locations/westminster) - [All 19 Cities](/service-areas) [View on Google Maps](https://maps.app.goo.gl/7xPq9PzZQZ8rKJ6x6)[Leave a Review](https://g.page/r/CVj_dxO2et54EBM/review) ### Get Our Free Local Marketing Checklist Get weekly local marketing strategies delivered to your inbox. 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