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Tenants receive immediate acknowledgment that their request was received, with emergency issues triggering alerts to your maintenance team for priority response." } }, { "@type": "Question", "name": "Can you integrate with our property management software?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. We integrate with popular platforms including AppFolio, Buildium, Rent Manager, and others. Maintenance requests and lead information flow directly into your existing workflow." } }, { "@type": "Question", "name": "How do you handle after-hours emergency calls?", "acceptedAnswer": { "@type": "Answer", "text": "True emergencies (water leaks, no heat, lockouts) trigger immediate alerts to your on-call maintenance team. Non-urgent requests are acknowledged and queued for next-business-day response." } }, { "@type": "Question", "name": "What about rental inquiries for available units?", "acceptedAnswer": { "@type": "Answer", "text": "Rental inquiries are captured immediately with property interest noted. Prospects receive information about available units and links to schedule viewings-before they move on to another listing." } }, { "@type": "Question", "name": "How do you collect reviews from tenants?", "acceptedAnswer": { "@type": "Answer", "text": "Happy tenants are your best marketing. After move-in and periodically during tenancy, we send satisfaction checks. Positive responses are directed to Google reviews; concerns are routed to your team first." } }, { "@type": "Question", "name": "Can prospects schedule property viewings online?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Callers can book their own viewing appointments through your online scheduler, seeing available times for each property. This eliminates phone tag and fills your showing calendar automatically." } }, { "@type": "Question", "name": "How do you handle owner inquiries about property management services?", "acceptedAnswer": { "@type": "Answer", "text": "Property owner leads are high-value. Our system captures their property details and schedules consultations with your business development team for personalized management proposals." } }, { "@type": "Question", "name": "What about lease renewal reminders?", "acceptedAnswer": { "@type": "Answer", "text": "We send automated renewal reminders 90, 60, and 30 days before lease expiration. This gives your team time to discuss renewals and reduces last-minute vacancy scrambles." } } ] } ] --- [](https://www.facebook.com/spaheard)[](https://instagram.com/feedbackheard)[](https://www.linkedin.com/in/heardmarketing/) [About](/about)[Contact](/contact) [![HEARD Digital Marketing, Denver Local SEO and Lead Generation Agency](/assets/heard-logo-Be3bnbS-.png)](/) Services [ SEO & Local SEO Show up in Google search & Maps ](/services/local-seo)[ Reviews & GBP Build trust & manage reputation ](/services/review-management)[ Lead Generation Convert visitors into clients ](/services/lead-generation)[ Paid Advertising Google Ads & Meta campaigns ](/services/paid-advertising)[ Website Development Convert-ready local websites ](/services/website-development)[ Analytics & Reporting Data-driven decisions ](/services/analytics-reporting)[ View All Services → ](/services) Industries [ Dental ](/dental-marketing)[ HVAC ](/hvac-marketing)[ Med Spa ](/med-spa-marketing)[ Plumbing ](/plumbing-marketing)[ Legal ](/legal-marketing)[ Automotive ](/automotive-marketing)[ Beauty & Wellness ](/industries/beauty-wellness)[ View All Industries → ](/industries) [GEO / AI Search](/geo-ai-search)[Results](/results)[Our Guarantee](/why-we-guarantee) Resources [ Growth Hub Free guides & playbooks ](/resources)[ Blog Marketing articles & strategies ](/blog)[ Newsletter Weekly marketing tips ](/newsletter)[ Portfolio See our client work ](/portfolio)[ Missed-Call Text-Back Never lose a lead to voicemail ](/missed-call-text-back) [Book a Call](/consultation)[](tel:+13033448100) Built Specifically for Property Managers # Stop Losing Leasing Inquiries to Your Competition. **Booked & Reviewed™** captures every after-hours prospect, automates application follow-ups, and generates 5-star reviews, so you fill vacancies faster without hiring more leasing agents. Capture every leasing inquiry Fill vacancies faster Show up for 'apartments near me' searches Close more applications [Book Your Property Strategy Call](/consultation)[303-344-8100 ](tel:303-344-8100) Live in 2-3 weeks AppFolio & Buildium compatible No long-term contracts ## Sound Familiar? These are the leasing killers we help property managers eliminate: ### Missed Tenant Inquiries Prospective renters call about available units, but no one answers. They move on to the next listing. ### Slow Maintenance Response Emergency repair requests pile up while tenants grow frustrated and leave bad reviews. ### Weak Online Reputation Negative reviews about slow responses win your Google profile while happy tenants stay silent. ### Leasing Leads That Slip Away You send rental applications but never follow up, and units sit vacant longer. ## Why Property Managers Choose Us Over VAs & Call Centers See how Booked & Reviewed™ stacks up against traditional solutions. Feature Booked & Reviewed™ Virtual Assistant Call Center Response Time Instant (24/7) Minutes to hours 30 sec – 2 min Availability 24/7/365 Business hours only 24/7 (premium cost) Monthly Cost $2K–$5K (all-inclusive) $2K–$4K (limited hours) $3K–$8K+ per seat Scales During Leasing Season Never Calls in Sick Automated Review Requests Application Follow-Up Manual only Online Tour Booking AppFolio/Buildium Integration ## What's Included Everything you need to capture leads, fill units, and build your reputation. ### 24/7 Leasing Lead Capture When a prospective tenant inquires about a unit after hours, they instantly receive a text with property details, scheduling options, and next steps, before they look at competitors. Never miss a leasing opportunity ### Self-Service Tour Booking Let prospects schedule property tours online. Automated reminders reduce no-shows and keep your leasing calendar full without constant phone tag. Fill vacancies faster with online scheduling ### Application Follow-Up Automation Rental applications get automatic follow-up on Day 1, Day 3, and Day 7. No more chasing applicants, the system moves them through your leasing funnel. Close leases faster without extra calls ### Tenant Review Requests After move-in or successful maintenance resolution, tenants receive a perfectly-timed review request. Build a 5-star reputation that attracts quality renters. Rank for local apartment searches ### Monthly Performance Reviews See exactly how many inquiries you captured, tours booked, and reviews earned. Monthly strategy calls help you reduce vacancy rates and improve tenant satisfaction. Track your occupancy metrics ## What Property Managers Say > "We were losing 40% of our after-hours leasing inquiries. Now we capture every single one. Our vacancy rate dropped from 8% to under 3%." Jennifer Walsh Owner, Walsh Property Group Phoenix, AZ > "The automated tour scheduling alone saved my team 20 hours a week. We're filling units faster than ever before." Marcus Thompson Director, Skyline Property Management Denver, CO > "Went from 28 Google reviews to 150+ in 6 months. We're now the top-rated property management company in our market." David Park CEO, Premier Residential Management Austin, TX ## Frequently Asked Questions ### Is this designed specifically for property management companies? ### How does it handle after-hours leasing inquiries? ### Will this work with AppFolio / Buildium / Rent Manager? ### How does the review system work for property management? ### What's the pricing for property management companies? ### How quickly can we get started before leasing season? ## Ready to Fill Vacancies Faster? Book a free strategy call to see how Booked & Reviewed™ can reduce your vacancy rate and build your 5-star reputation. ### Select a Time That Works for You 30-minute call No obligation Custom quote included Prefer to call instead? [Call (303) 344-8100](tel:+13033448100) ## How We Compare See how Booked & Reviewed™ stacks up against traditional call centers and virtual assistants Feature Booked & Reviewed™ Call Center Virtual Assistant 24/7 Availability Instant Response Time Consistent Brand Voice No Training Required Scales Instantly Automated Review Requests CRM Integration Quote Follow-Up Sequences Online Booking Integration Monthly Strategy Calls Predictable Monthly Cost No Sick Days or Turnover Included Varies / Limited Not Available ## How Booked & Reviewed™ Works A complete automation system that runs 24/7, from lead capture to 5-star reviews Lead Respond Book Review Optimize Step 1 ### Lead Comes In A potential customer calls, fills out a form, or sends a message, even at 2 AM. Whether it's a missed call, website form, or text message, every lead is immediately captured and logged in your CRM. Fully automated, no manual work required Previous Next Lead Respond Book Review Optimize ROI Calculator ## See Your Potential Return Enter your numbers below to see how much revenue you could recover with Booked & Reviewed™ ### Your Numbers Missed Calls Per Month Average local business misses 20-40 calls/month Average Job/Transaction Value ($) What's your typical sale or job worth? Calculate My ROI ### Your Potential Results Leads Recovered Monthly 13 leads ~65% of missed calls respond to instant text New Bookings Monthly 3 bookings Based on 25% industry close rate Monthly Revenue Recovered 3,600 Annual Revenue Potential 43,200 44% ROI on your investment \*Estimates based on industry averages. Actual results vary by market and business. ## Frequently Asked Questions Everything you need to know about Booked & Reviewed™ ### How does Booked & Reviewed™ handle maintenance requests? ### Can you integrate with our property management software? ### How do you handle after-hours emergency calls? ### What about rental inquiries for available units? ### How do you collect reviews from tenants? ### Can prospects schedule property viewings online? ### How do you handle owner inquiries about property management services? ### What about lease renewal reminders? ### Booked & Reviewed™ for Other Industries [All Industries](/booked-reviewed)[HVAC Contractors](/hvac-marketing)[Dental Practices](/dental-marketing)[Med Spas](/med-spa-marketing)[Law Firms](/legal-marketing)[Auto Repair](/automotive-marketing)[Gyms & Fitness](/fitness-marketing)[Restaurants](/restaurant-marketing)[Real Estate](/real-estate-marketing)[Veterinary & Pet Services](/veterinary-marketing)[Healthcare & Medical](/healthcare-marketing) ### Ready to Get Found, Trusted & Booked? Book a free strategy call and discover how we can grow your business. [Book Free Strategy Call](/consultation) ![HEARD Digital Marketing, Denver Local SEO Agency](/assets/heard-logo-Be3bnbS-.png) HEARD Digital Marketing 201 Milwaukee St., #200 Denver, CO 80206 [(303) 344-8100](tel:+13033448100) [hello@heardmarketing.io](mailto:hello@heardmarketing.io) [Founder: Evan Dechtman](https://evandechtman.com) [](https://www.facebook.com/spaheard)[](https://instagram.com/feedbackheard)[](https://www.linkedin.com/in/heardmarketing/)[](https://maps.app.goo.gl/7xPq9PzZQZ8rKJ6x6) ### Services - [Local SEO](/services/local-seo) - [SEO Services](/services/seo-services) - [Google Business Profile](/services/google-business-profile) - [Review Management](/services/review-management) - [Lead Generation](/services/lead-generation) - [Paid Advertising](/services/paid-advertising) - [Website Development](/services/website-development) - [Social Media](/services/social-media-marketing) - [Fractional CMO](/services/fractional-cmo) ### Industries - [Dental](/dental-marketing) - [HVAC](/hvac-marketing) - [Med Spa](/med-spa-marketing) - [Plumbing](/plumbing-marketing) - [Home Services](/industries/home-services) - [Legal](/legal-marketing) - [Automotive](/industries/automotive) - [Beauty & Wellness](/industries/beauty-wellness) - [Healthcare](/industries/healthcare) - [Real Estate](/industries/real-estate) - [View All](/industries) ### Company - [About Us](/about) - [Blog](/blog) - [Resources](/resources) - [Portfolio](/portfolio) - [FAQ](/faq) - [Contact](/contact) - [Booked & Reviewed™](/booked-reviewed-system) - [Our Guarantee](/why-we-guarantee) - [Missed-Call Text-Back](/missed-call-text-back) ### Compare - [HEARD vs. Podium](/heard-vs-podium) - [HEARD vs. Birdeye](/heard-vs-birdeye) - [HEARD vs. BrightLocal vs. Yext](/heard-vs-brightlocal-vs-yext) ### Service Areas - [Denver](/locations/denver) - [Aurora](/locations/aurora) - [Boulder](/locations/boulder) - [Colorado Springs](/locations/colorado-springs) - [Fort Collins](/locations/fort-collins) - [Lakewood](/locations/lakewood) - [Highlands Ranch](/locations/highlands-ranch) - [Westminster](/locations/westminster) - [All 19 Cities](/service-areas) [View on Google Maps](https://maps.app.goo.gl/7xPq9PzZQZ8rKJ6x6)[Leave a Review](https://g.page/r/CVj_dxO2et54EBM/review) ### Get Our Free Local Marketing Checklist Get weekly local marketing strategies delivered to your inbox. 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