--- title: "Restaurant Marketing | Booked & Reviewed™" description: "Capture every reservation, automate guest follow-ups, and generate 5-star Google reviews for restaurants and cafes." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "MarketingAgency", "@id": "https://heardmarketing.io/#organization", "name": "HEARD Digital Marketing", "alternateName": [ "HEARD Marketing", "HEARD" ], "url": "https://heardmarketing.io", "logo": { "@type": "ImageObject", "url": "https://heardmarketing.io/og-image.jpg", "width": 1200, "height": 630 }, "image": "https://heardmarketing.io/og-image.jpg", "description": "Denver-based digital marketing agency helping local service businesses get found online through SEO, build trust through review management, and get booked through lead automation.", "slogan": "Get Found. Get Trusted. 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Includes 24/7 reservation capture, online table booking, review generation, and guest retention automation.", "provider": { "@type": "Organization", "name": "HEARD Marketing", "url": "https://heardmarketing.io", "telephone": "+1-303-344-8100", "address": { "@type": "PostalAddress", "addressLocality": "Denver", "addressRegion": "CO", "addressCountry": "US" } }, "serviceType": [ "Restaurant Marketing", "Cafe Marketing", "Bar Marketing", "Restaurant Lead Generation", "Restaurant Review Management" ], "areaServed": { "@type": "Country", "name": [ "United States", "Canada" ] }, "audience": { "@type": "Audience", "audienceType": "Restaurants, Cafes, Bars, Food Trucks, Catering Companies, Fine Dining, Fast Casual" }, "offers": { "@type": "Offer", "priceCurrency": "USD", "price": "1750", "priceValidUntil": "2025-12-31", "availability": "https://schema.org/InStock" } }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Is this built specifically for restaurants?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. While our Booked & Reviewed™ system works for various service businesses, this implementation is built specifically for restaurants, cafes, bars, and food service businesses. The automations are tuned for reservation inquiries, table booking, guest retention, and the specific customer journey of dining guests." } }, { "@type": "Question", "name": "How does it handle after-hours reservation requests?", "acceptedAnswer": { "@type": "Answer", "text": "When a potential guest calls after hours and doesn't reach someone, they instantly receive a text message with your menu, hours, and a link to book a table online. Many guests book right then instead of calling other restaurants." } }, { "@type": "Question", "name": "Will this work with my POS or reservation system?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. We integrate with all major restaurant platforms including OpenTable, Resy, Yelp Reservations, Toast, Square, and others. During onboarding, we map out your current stack and build simple connections." } }, { "@type": "Question", "name": "How does the guest retention follow-up work?", "acceptedAnswer": { "@type": "Answer", "text": "After a guest visits your restaurant, they receive automated follow-ups on Day 3 and Day 7 thanking them for dining with you and inviting them back. For special occasions like birthdays, they get personalized offers automatically." } }, { "@type": "Question", "name": "What's the pricing for restaurants?", "acceptedAnswer": { "@type": "Answer", "text": "Booked & Reviewed™ is $1,750/month with a one-time $1,500 setup fee and a 3-month minimum commitment. Most restaurants see ROI within the first 2 weeks from captured reservations and repeat guests." } }, { "@type": "Question", "name": "How quickly can we get started before the holiday rush?", "acceptedAnswer": { "@type": "Answer", "text": "Most restaurants are fully live within 2–3 weeks. We handle all technical setup and integrations. Your team just needs to provide system access and join a kickoff call. We recommend starting 4–6 weeks before your peak season (holidays, Valentine's Day, Mother's Day)." } } ] }, { "@context": "https://schema.org", "@type": "LocalBusiness", "@id": "https://heardmarketing.io/#organization", "name": "HEARD Marketing", "url": "https://heardmarketing.io", "logo": { "@type": "ImageObject", "url": "https://heardmarketing.io/og-image.jpg", "width": 1200, "height": 630 }, "image": "https://heardmarketing.io/og-image.jpg", "telephone": "+1-303-344-8100", "email": "hello@heardmarketing.io", "priceRange": "$$", "address": { "@type": "PostalAddress", "streetAddress": "1550 Wewatta Street", "addressLocality": "Denver", "addressRegion": "CO", "postalCode": "80202", "addressCountry": "US" }, "geo": { "@type": "GeoCoordinates", "latitude": 39.7392, "longitude": -104.9903 }, "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ], "opens": "09:00", "closes": "17:00" } ], "sameAs": [ "https://www.facebook.com/spaheard", "https://www.linkedin.com/company/heardmarketing", "https://www.instagram.com/heardmarketing" ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://heardmarketing.io" }, { "@type": "ListItem", "position": 2, "name": "Industries", "item": "https://heardmarketing.io/industries" }, { "@type": "ListItem", "position": 3, "name": "Restaurant Marketing", "item": "https://heardmarketing.io/restaurant-marketing" } ] }, { "@context": "https://schema.org", "@type": "LocalBusiness", "name": "HEARD Marketing, Restaurant Marketing", "@id": "https://heardmarketing.io/restaurant-marketing", "url": "https://heardmarketing.io/restaurant-marketing", "telephone": "+1-303-344-8100", "address": { "@type": "PostalAddress", "streetAddress": "201 Milwaukee St., #200", "addressLocality": "Denver", "addressRegion": "CO", "postalCode": "80206", "addressCountry": "US" }, "priceRange": "$1,750/month", "description": "HEARD Marketing provides done-for-you marketing automation for restaurants and hospitality businesses. Our Booked & Reviewed™ system captures reservations, automates table booking, and generates Google reviews to help restaurants grow.", "openingHoursSpecification": { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ], "opens": "09:00", "closes": "17:00" } }, { "@context": "https://schema.org", "@type": "SoftwareApplication", "name": "Booked & Reviewed™ for Restaurants", "applicationCategory": "BusinessApplication", "operatingSystem": "Web-based", "description": "AI-powered reservation and guest retention platform for restaurants. Features 24/7 reservation capture, OpenTable/Resy integration, guest follow-ups, and Google review generation.", "offers": { "@type": "Offer", "price": "1750", "priceCurrency": "USD", "priceValidUntil": "2025-12-31" } }, { "@context": "https://schema.org", "@type": "HowTo", "name": "How to Stop Losing Reservations to Competitors", "description": "A step-by-step guide to implementing automated reservation capture for restaurants using Booked & Reviewed™.", "totalTime": "PT21D", "estimatedCost": { "@type": "MonetaryAmount", "currency": "USD", "value": "2000" }, "step": [ { "@type": "HowToStep", "position": 1, "name": "Book Strategy Call", "text": "Schedule a free 30-minute strategy call to discuss your restaurant goals and reservation challenges." }, { "@type": "HowToStep", "position": 2, "name": "System Setup & Integration", "text": "Our team configures your Booked & Reviewed™ system and integrates with OpenTable, Resy, Toast, or your POS system." }, { "@type": "HowToStep", "position": 3, "name": "Go Live & Fill Tables", "text": "Within 2-3 weeks, your automated system captures every reservation inquiry and builds guest loyalty." } ] }, { "@context": "https://schema.org", "@type": "WebPage", "name": "Restaurant Marketing Automation | Booked & Reviewed™", "speakable": { "@type": "SpeakableSpecification", "cssSelector": [ ".hero-description", ".faq-answer" ] }, "url": "https://heardmarketing.io/restaurant-marketing" } ], { "@context": "https://schema.org", "@type": "SiteNavigationElement", "name": "Main Navigation", "hasPart": [ { "@type": "SiteNavigationElement", "position": 1, "name": "Home", "url": "https://heardmarketing.io/" }, { "@type": "SiteNavigationElement", "position": 2, "name": "Services", "url": "https://heardmarketing.io/services/local-seo" }, { "@type": "SiteNavigationElement", "position": 3, "name": "Industries", "url": "https://heardmarketing.io/industries" }, { "@type": "SiteNavigationElement", "position": 4, "name": "Service Areas", "url": "https://heardmarketing.io/service-areas" }, { "@type": "SiteNavigationElement", "position": 5, "name": "Resources", "url": "https://heardmarketing.io/resources" }, { "@type": "SiteNavigationElement", "position": 6, "name": "Blog", "url": "https://heardmarketing.io/blog" }, { "@type": "SiteNavigationElement", "position": 7, "name": "About", "url": "https://heardmarketing.io/about" }, { "@type": "SiteNavigationElement", "position": 8, "name": "Contact", "url": "https://heardmarketing.io/contact" }, { "@type": "SiteNavigationElement", "position": 9, "name": "Consultation", "url": "https://heardmarketing.io/consultation" } ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How does Booked & Reviewed™ handle reservation inquiries?", "acceptedAnswer": { "@type": "Answer", "text": "When someone calls about reservations and you're too busy to answer, our system instantly texts them with a link to your online booking system or reservation platform. No more lost tables because the phone was ringing during the dinner rush." } }, { "@type": "Question", "name": "Can you integrate with OpenTable, Resy, or other reservation systems?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. We integrate with all major reservation platforms including OpenTable, Resy, Yelp Reservations, and your direct booking system. Customers get sent directly to book, reducing friction and increasing confirmed reservations." } }, { "@type": "Question", "name": "How do you handle catering and event inquiries?", "acceptedAnswer": { "@type": "Answer", "text": "Catering leads are high-value and time-sensitive. Our system immediately acknowledges catering inquiries and sends a follow-up sequence on days 1, 3, and 7 until your team can respond personally with a quote." } }, { "@type": "Question", "name": "Will this help with negative reviews on Yelp and Google?", "acceptedAnswer": { "@type": "Answer", "text": "Absolutely. Our feedback filter catches unhappy guests before they go public. If someone indicates dissatisfaction, they're routed to your management team first. This gives you a chance to resolve issues privately-often turning a potential 1-star review into a loyal return customer." } }, { "@type": "Question", "name": "How do you collect reviews without being pushy?", "acceptedAnswer": { "@type": "Answer", "text": "We send a friendly text after their dining experience asking about their visit. Happy guests are invited to share on Google. The message feels personal, not automated, and is timed perfectly-typically the next morning when they're thinking about that great meal." } }, { "@type": "Question", "name": "Can this work for takeout and delivery orders?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Whether dine-in, takeout, or delivery, we track order completion and send review requests at the right moment. For delivery, we wait until the food has arrived before asking about their experience." } }, { "@type": "Question", "name": "What about during peak hours when we're slammed?", "acceptedAnswer": { "@type": "Answer", "text": "That's exactly when Booked & Reviewed™ shines. During rush periods when your staff is focused on guests in-house, every missed call gets an instant text. Potential customers feel acknowledged, and you don't lose them to the restaurant down the street." } }, { "@type": "Question", "name": "How do you handle party and private event requests?", "acceptedAnswer": { "@type": "Answer", "text": "Private event inquiries get VIP treatment-immediate acknowledgment, information collection, and persistent follow-up until your events coordinator can connect. We've seen restaurants close 40% more private events just by responding faster." } } ] } ] --- [](https://www.facebook.com/spaheard)[](https://instagram.com/feedbackheard)[](https://www.linkedin.com/in/heardmarketing/) [About](/about)[Contact](/contact) [![HEARD Digital Marketing, Denver Local SEO and Lead Generation Agency](/assets/heard-logo-Be3bnbS-.png)](/) Services [ SEO & Local SEO Show up in Google search & Maps ](/services/local-seo)[ Reviews & GBP Build trust & manage reputation ](/services/review-management)[ Lead Generation Convert visitors into clients ](/services/lead-generation)[ Paid Advertising Google Ads & Meta campaigns ](/services/paid-advertising)[ Website Development Convert-ready local websites ](/services/website-development)[ Analytics & Reporting Data-driven decisions ](/services/analytics-reporting)[ View All Services → ](/services) Industries [ Dental ](/dental-marketing)[ HVAC ](/hvac-marketing)[ Med Spa ](/med-spa-marketing)[ Plumbing ](/plumbing-marketing)[ Legal ](/legal-marketing)[ Automotive ](/automotive-marketing)[ Beauty & Wellness ](/industries/beauty-wellness)[ View All Industries → ](/industries) [GEO / AI Search](/geo-ai-search)[Results](/results)[Our Guarantee](/why-we-guarantee) Resources [ Growth Hub Free guides & playbooks ](/resources)[ Blog Marketing articles & strategies ](/blog)[ Newsletter Weekly marketing tips ](/newsletter)[ Portfolio See our client work ](/portfolio)[ Missed-Call Text-Back Never lose a lead to voicemail ](/missed-call-text-back) [Book a Call](/consultation)[](tel:+13033448100) Built for Restaurants & Hospitality # Every Empty Table is Lost Revenue Missed reservation calls. No-shows. One-time guests who never return. Booked & Reviewed™ captures every inquiry, fills your tables, and turns first-timers into regulars, automatically. Live in 2–3 weeks OpenTable, Resy & Toast integrations Done-for-you setup [Book Your Strategy Call](/consultation)[303-344-8100 ](tel:303-344-8100) ## Sound Familiar? These silent revenue killers cost restaurants thousands every month ### Missed Reservation Calls Guests call for reservations during rush, no one answers. They book with the restaurant down the street instead. ### No-Shows & Empty Tables Diners book reservations and never show up. No automated reminders means lost revenue on your busiest nights. ### Stale Online Reviews Your Google reviews are outdated while competitors have 500+ 5-star reviews praising their food and service. ### First-Timers Who Don't Return New guests visit once and forget about you. No follow-up system means they try other restaurants instead. Capture every reservation inquiry Fill your tables every night Show up for 'restaurant near me' searches Build a loyal customer base ## How Booked & Reviewed™ Works for Restaurants A complete system built specifically for hospitality businesses ### Instant Reservation Response Never lose a reservation again When someone calls after hours about reservations or private dining, they get an immediate text with your menu, hours, and a link to book a table online. ### Online Table Booking Cut no-shows by 40%+ Let guests book tables, private dining rooms, and catering inquiries directly online. Automated reminders reduce no-shows and keep your dining room full. ### Guest Loyalty Automation Build repeat customers automatically After a first visit, guests receive automated follow-ups inviting them back with special offers. Turn first-timers into regulars without manual outreach. ### Review & Reputation Engine Become the top-rated restaurant in your area After great dining experiences, guests receive perfectly-timed review requests. Build a 5-star reputation showcasing your food, ambiance, and service. ### Monthly Growth Reports Track your restaurant's growth with real data See exactly how many reservations you captured, no-shows prevented, and guests converted to regulars. Monthly strategy calls help optimize your marketing. ## Why Restaurants Choose Booked & Reviewed™ See how we compare to hiring a hostess or answering service Feature Booked & Reviewed™ For Restaurants Extra Hostess/VA Answering Service Response Time Instant (24/7) Minutes to hours 30 sec – 2 min Availability 24/7/365 Business hours only 24/7 (premium cost) Monthly Cost $2K–$5K (all-inclusive) $2K–$4K (limited hours) $3K–$8K+ per seat Scales During Holiday Rush Never Calls in Sick Automated Review Requests Guest Retention Follow-Up true Manual only false Online Reservation Booking POS/Reservation System Integration ## What Restaurant Owners Are Saying > "We were losing 40% of our reservation calls during dinner service. Now we capture every one. Table bookings are up 55% without adding host staff." Maria Rodriguez Owner, Casa Luna Mexican Kitchen Denver, CO > "The automated no-show reminders cut our empty tables by 60%. The system paid for itself in the first weekend of using it." James Chen GM, Golden Dragon Restaurant Austin, TX > "Went from 89 Google reviews to 420+ in 8 months. Guests love sharing their dining experiences. We're now the #1 rated Chinese restaurant in our city." David Kim Owner, Seoul Kitchen & Bar Phoenix, AZ ## Restaurant FAQs ### Is this built specifically for restaurants? ### How does it handle after-hours reservation requests? ### Will this work with my POS or reservation system? ### How does the guest retention follow-up work? ### What's the pricing for restaurants? ### How quickly can we get started before the holiday rush? ## Ready to Fill Every Table? Book a free strategy call to see how Booked & Reviewed™ captures more reservations, reduces no-shows, and builds your online reputation. ### Select a Time That Works for You 30-minute call No obligation Custom quote included Prefer to call instead? [Call (303) 344-8100](tel:+13033448100) ## How We Compare See how Booked & Reviewed™ stacks up against traditional call centers and virtual assistants Feature Booked & Reviewed™ Call Center Virtual Assistant 24/7 Availability Instant Response Time Consistent Brand Voice No Training Required Scales Instantly Automated Review Requests CRM Integration Quote Follow-Up Sequences Online Booking Integration Monthly Strategy Calls Predictable Monthly Cost No Sick Days or Turnover Included Varies / Limited Not Available ## How Booked & Reviewed™ Works A complete automation system that runs 24/7, from lead capture to 5-star reviews Lead Respond Book Review Optimize Step 1 ### Lead Comes In A potential customer calls, fills out a form, or sends a message, even at 2 AM. Whether it's a missed call, website form, or text message, every lead is immediately captured and logged in your CRM. Fully automated, no manual work required Previous Next Lead Respond Book Review Optimize ROI Calculator ## See Your Potential Return Enter your numbers below to see how much revenue you could recover with Booked & Reviewed™ ### Your Numbers Missed Calls Per Month Average local business misses 20-40 calls/month Average Job/Transaction Value ($) What's your typical sale or job worth? Calculate My ROI ### Your Potential Results Leads Recovered Monthly 13 leads ~65% of missed calls respond to instant text New Bookings Monthly 8 bookings Based on 60% industry close rate Monthly Revenue Recovered 600 Annual Revenue Potential 7,200 \*Estimates based on industry averages. Actual results vary by market and business. ## Frequently Asked Questions Everything you need to know about Booked & Reviewed™ ### How does Booked & Reviewed™ handle reservation inquiries? ### Can you integrate with OpenTable, Resy, or other reservation systems? ### How do you handle catering and event inquiries? ### Will this help with negative reviews on Yelp and Google? ### How do you collect reviews without being pushy? ### Can this work for takeout and delivery orders? ### What about during peak hours when we're slammed? ### How do you handle party and private event requests? ### Booked & Reviewed™ for Other Industries [All Industries](/booked-reviewed)[HVAC Contractors](/hvac-marketing)[Dental Practices](/dental-marketing)[Med Spas](/med-spa-marketing)[Property Management](/property-management-marketing)[Law Firms](/legal-marketing)[Auto Repair](/automotive-marketing)[Gyms & Fitness](/fitness-marketing)[Real Estate](/real-estate-marketing)[Veterinary & Pet Services](/veterinary-marketing)[Healthcare & Medical](/healthcare-marketing) ### Ready to Get Found, Trusted & Booked? Book a free strategy call and discover how we can grow your business. [Book Free Strategy Call](/consultation) ![HEARD Digital Marketing, Denver Local SEO Agency](/assets/heard-logo-Be3bnbS-.png) HEARD Digital Marketing 201 Milwaukee St., #200 Denver, CO 80206 [(303) 344-8100](tel:+13033448100) [hello@heardmarketing.io](mailto:hello@heardmarketing.io) [Founder: Evan Dechtman](https://evandechtman.com) [](https://www.facebook.com/spaheard)[](https://instagram.com/feedbackheard)[](https://www.linkedin.com/in/heardmarketing/)[](https://maps.app.goo.gl/7xPq9PzZQZ8rKJ6x6) ### Services - [Local SEO](/services/local-seo) - [SEO Services](/services/seo-services) - [Google Business Profile](/services/google-business-profile) - [Review Management](/services/review-management) - [Lead Generation](/services/lead-generation) - [Paid Advertising](/services/paid-advertising) - [Website Development](/services/website-development) - [Social Media](/services/social-media-marketing) - [Fractional CMO](/services/fractional-cmo) ### Industries - [Dental](/dental-marketing) - [HVAC](/hvac-marketing) - [Med Spa](/med-spa-marketing) - [Plumbing](/plumbing-marketing) - [Home Services](/industries/home-services) - [Legal](/legal-marketing) - [Automotive](/industries/automotive) - [Beauty & Wellness](/industries/beauty-wellness) - [Healthcare](/industries/healthcare) - [Real Estate](/industries/real-estate) - [View All](/industries) ### Company - [About Us](/about) - [Blog](/blog) - [Resources](/resources) - [Portfolio](/portfolio) - [FAQ](/faq) - [Contact](/contact) - [Booked & Reviewed™](/booked-reviewed-system) - [Our Guarantee](/why-we-guarantee) - [Missed-Call Text-Back](/missed-call-text-back) ### Compare - [HEARD vs. Podium](/heard-vs-podium) - [HEARD vs. Birdeye](/heard-vs-birdeye) - [HEARD vs. BrightLocal vs. Yext](/heard-vs-brightlocal-vs-yext) ### Service Areas - [Denver](/locations/denver) - [Aurora](/locations/aurora) - [Boulder](/locations/boulder) - [Colorado Springs](/locations/colorado-springs) - [Fort Collins](/locations/fort-collins) - [Lakewood](/locations/lakewood) - [Highlands Ranch](/locations/highlands-ranch) - [Westminster](/locations/westminster) - [All 19 Cities](/service-areas) [View on Google Maps](https://maps.app.goo.gl/7xPq9PzZQZ8rKJ6x6)[Leave a Review](https://g.page/r/CVj_dxO2et54EBM/review) ### Get Our Free Local Marketing Checklist Get weekly local marketing strategies delivered to your inbox. 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