HEARD Digital Marketing

    Last updated: February 2026

    Speed to Lead Automation

    Respond in 60 Seconds. Convert 21× More Leads.

    Businesses that respond to leads within 5 minutes are 21× more likely to qualify them. Our speed to lead automation for small business ensures every missed call, form fill, and inquiry gets an instant response — 24/7.

    21×more likely to
    qualify a lead
    — Harvard Business Review

    Slow Response = Lost Leads

    The data is clear: speed wins. Here's what's happening to your leads right now.

    47 hrs

    Average small business response time to a web lead

    38%

    of leads never get any response at all

    78%

    of customers buy from the first business to respond

    Without Speed to Lead

    Customer calls → no answer → calls your competitor → books with them. You lost a customer you already paid to attract.

    With Speed to Lead

    Customer calls → no answer → gets a text in 60 seconds → books an appointment → becomes your customer.

    How Speed to Lead Works

    Four automated triggers that capture every lead — even when you're busy, closed, or in the field.

    Step 1

    Missed Call → Instant Text Back

    Customer calls and no one answers? Within 60 seconds, they receive a personalized text: "Hi! Sorry we missed your call. You can book an appointment here or reply to this text." Missed call text back marketing captures leads that would otherwise call a competitor.

    Step 2

    Form Fill → Instant Response

    The moment someone submits a contact form, they get an immediate text and email confirming receipt and offering a booking link. No more waiting hours for a callback while their intent fades.

    Step 3

    AI Chat → After-Hours Lead Capture

    When your office is closed, AI-powered chat engages website visitors, answers common questions, and captures contact information. 24/7 lead capture for small business means you never miss an after-hours opportunity.

    Step 4

    Automated Follow-Up Sequences

    Leads that don't book immediately enter smart nurture sequences — a series of texts and emails over days and weeks that keep your business top of mind until they're ready. How to automate lead follow up without lifting a finger.

    Works With Your Existing Tools

    Speed to lead automation integrates with your current CRM, calendar, and business tools. No rip-and-replace — we plug into what you already use.

    CRM Integration
    Google Calendar Sync
    Existing Phone Number
    Website Forms

    Speed to Lead Results*

    <60s
    Average Response Time
    30-50%
    More Appointments Booked
    21×
    Lead Qualification Improvement
    24/7
    Lead Capture Coverage

    *Results vary based on industry, market, and engagement level

    Speed to Lead FAQ

    Stop Losing Leads to Slow Follow-Up

    See how speed to lead automation works for your business. Free demo — no obligation.

    Free Demo
    No Contracts
    Works With Your CRM